Ebay has screwed themselves so much in trying to become Amazon. Why? Ebay had a good thing at one time. Why keep trying to be someone else when you were great to begin with? Some people never learn. Pitiful. Just Pitiful.
Read the latest headlines and articles about the “Ebay’s mission to become Amazon”. ***** eBay May Offer Outsourced Fulfillment Service to Sellers By: Ina Steiner Sun Aug 15 2010 17:45:44
eBay is surveying sellers on whether they would be interested in using a fulfillment service called eFulfillment Service. Sellers would send their inventory to eFulfillment Service, which would store the items, and then pick, pack and ship orders as they were received. …. eBay is under pressure from some Wall Street analysts (including RBC Capital and Deutsche Bank) to offer fulfillment services – some analysts want eBay to actually move in the direction of inventory ownership. No doubt analysts are impressed with Amazon’s success with its FBA fulfillment service; Amazon is building 13 new distribution centers this year….. READ HER COMPLETE ARTICLE HERE ON HER AUCTIONBYTES BLOG *****
Would you use Fulfillment by eBay? by Chris Dawson
Amazon of course already have Fulfillment by Amazon (FBA) so it would be interesting to see how eBay’s service (FBE?) stacked up against it. In fact users of FBA in the US can already have their products to fulfill non-Amazon orders so potentially could already be using the service to satisfy eBay orders. Fulfillment services are best suited for multiple quantity identical items that are already boxed or bagged preferably with bar codes. It’s not so suitable for individual items or large, heavy or awkwardly shaped products that require specialist packaging – cost will be considerably more. READ THE COMPLETE ARTICLE HERE ON THE TAMEBAY SITE *****
A Portion of a Comment from the blog post “eBay Should Not Follow Amazon in Offering Fulfillment Service By: Ina Steiner” that pretty much sums it all up about eBay even venturing into this: COMMENT: eBay Should Not Follow Amazon in Offering Fulfillment
If they just go with the big box companies like smartbargains and buy.com they should rely on their fulfillment. For smaller sellers that only have one warehouse or have valuable small items like jewelry or collectibles, the thought of giving control to ebay and its lack of experience in any matters opertional makes me shudder. If they go with a 3rd party, they might pull it off on inexpensive items but why risk it? They have only been a ”venue” remember? It takes experience and Amazon has done this since day 1 and although they might think they can ”buy” experience since ebay has its own quirky corporate culture and are behind in most platforms.. it won’t work. They can try it but there will be many mistakes and will lose customers or another even bigger SKYPE disaster…. READ THE REST OF THE COMMENTS AND THE COMPLETE ARTICLE HERE *****
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One of the guys I like to read and keep up with is Skip McGrath’s Auction Seller’s Resource. In his latest newsletter is a good article on what we all have known was happening, but Skip sums it up very nicely.
ARE EBAY AUCTIONS GOING AWAY? At eBay’s annual meeting, CEO John Donohoe said that auctions now make up less than half of all listings on the site. And he predicted it could drop to as low as 30% by 2011. Just a few years ago, auctions made up around 70 percent of the listings on the site but in the last quarter they were only 45 percent.
This is not by accident. Since Donohoe took over, eBay has made a concerted effort to look more like Amazon…..
The very nature of the auction business is that it only works when there is a sense of community and a shared passion between buyers and sellers. Those are the traits that made eBay successful. And, these are the same traits that eBay has assiduously tried to kill over the last few years….
Once you learn how to sell on eBay successfully you have learned valuable skills that you can transfer to selling on other venues such as Amazon, Craigslist, Upillar and Bonanzle (both Upillar and Bonanzle are really growing fast) and your own website.
Read all of Skip’s article here. While you are there, sign up for his free “The Ebay Seller’s News” newsletter – you will be glad you did!
Buyer Protection cases penalize eBay sellers even if resolved happily or false in the first place (The Whine Seller Blog)
eBay sent out a seller update out earlier today and most of it was “Yes, yes. Fine, fine.” Then I got to this part:
New seller standard: Buyer Protection cases counted along with low DSRs. You’re on the right track!
Opening a case with the eBay or PayPal Buyer Protection program is a clear indication of buyer dissatisfaction, especially when the buyer tries and is unable to resolve an issue directly with the seller. That’s why, starting in September, “item not received” and “item not as described” cases will be considered along with low DSRs to evaluate and reward seller performance.
The “You’re on the right track” bit is because I currently meet this requirement.
Um…. I’ve been selling on eBay for many years now and I have had lots of buyers start “Item not received” or “Item not as described cases”. But here’s the thing, eBay. Of all of those, only five were actually buyers whose item didn’t arrive or wasn’t as described or who had a problem at all for that matter.
All the others. Let me repeat, ALL THE OTHERS were buyer who opened the case because, as they told me, “They weren’t sure how else to email the seller to ask a question.”
So if this is going to count toward my freaking DSRs, are you going to make it clearer what the process is for? Better yet, is there going to be a way for buyer and seller to amicably close the case if it was started under newbie confusion?
Read the ENTIRE article here.
Bonanzle Raises $1 Million to Help It Grow By: Ina Steiner (Thu Apr 29 2010 029:10:16)
Big news in ecommerce today comes from Bonanzle in Seattle, Washington: “Bonanzle announced this Thursday that it closed a $1 million round of investment, led by Seattle angel investor, and Voyager Capital Venture Partner, Geoff Entress, and with participation from Voyager Capital, Matrix Partners, Ignition Partners, Founders Co-op, Curious Office and other prominent Seattle angel investors. As part of the financing, Entress has joined the Company’s board of directors.”
Read the rest of the story here.
Quick summary and thoughts on eBay’s Summer release (aka the 10.2 release)
Yesterday (April 27, 2010), eBay announced the set of changes that will roll out this Summer (July 27, 2010) – this is their second set this year and they are already talking about a third set coming in the Fall. I would classify this release as very incremental – nothing earth shattering here, but as a package there are some good improvements that have a (hopefully) minor impact on sellers and a large positive impact on buyers.
Read the complete article here: Quick summary and thoughts on eBay’s Summer release (aka the 10.2 release)
Ok, a basic store is 15.95 and according to ebay’s hype, fixed price listings with basic store are .20 each. I could get a lower fixed price fee if I have a premium store. Since some of my (free auctions – NOT) didn’t sell, I though I’d list some fixed price items. Well, the two – check it – 2 items I was going to list were going to cost me 1.20 each to list. One has a selling price of 9.99 and one has a selling price of 39.99. $2.40 total. Old system – 2 store listings for less than .50. Yep, eBay is helping me out again! Wow! My fees this month are more than last month and I deleted 200 of my 325 listings. Yep, eBay is helping me out again! Wow! Thanks, John D. – you the man.
**NOTE** I figured out the problem – when you ‘relist as fixed price’ the template AUTOMATICALLY checks the box next to Gallery PLUS picture pack for $1.00. It also automatically check the box next to Gallery picture pack (free). If you just glance at the screen as you scroll down, you see the free one checked in the middle of the screen, but not necessarily the one on the left of the screen for 1.00. Just how many of those will they collect before everyone catches it? That is sorry people.
