TRAFFIC REPORTS TURNED OFF because you didn’t access them. Really? I’m sure I don’t use every feature available to ebay sellers, but I pay for them in my store charges and fees every month like clockwork. So why are they turned off if I don’t log in within xx days to view them?
I’ve been really busy lately playing catch-up. My brother died in a horrible accident during the summer (2011) and my mind just hasn’t been functioning at its highest level. When I did decide to go in and check my ebay traffic reports, this is what I was greeted with:
Reactivate Traffic Reports Help
Traffic reports provide detailed information about your Store’s traffic and are free while you maintain your Store subscription.You must view your traffic reports online at least once every 90 days, or we will assume that you are not interested in this feature and reporting activity will stop.
We stopped reporting traffic activity for you on July 06, 2011, because you did not access your traffic reports for 90 days. Activity reported prior to this date is still available; however, information for activity that occured between July 06, 2011 and the date that you reactivate reporting will be unavailable.
To reactivate your traffic reports, click Reactivate and Continue.
My burning question is this:
Whether I accessed my traffic reports or not, I continued to sell (ie, pay fees) and kept my store (ie, pay fees), so why can’t ebay allow an AUTOMATED program continue to run whether I check it or not? They continue to allow the AUTOMATED billing program to run (ie, pay fees and store charges) 365/24/7.
It just seems very selfish of ebay to ‘turn off’ specifics that you receive as a benefit when paying your store charges and fees. It’s automation, not that complicated.
What do you think?