If you read many Ebay seller boards, many sellers feel the following way about eBay’s feedback and DSR systems.
Buyers don’t pay Ebay a cent to buy an item. Sellers spend tons of money monthly, and have very little to no control over who purchases from them and how they treat us as sellers. Most are honest buyers, but of course, a few “bad apples” abuse the current system to try and get free products and the seller is left to deal with the crazies or live with ‘bad feedback and dsrs’.
The biggest aggravation of Ebay is Feedback and DSR ratios. A real turn off is the fact that Ebay has forgotten who pays them!! We, as SELLERS, are their customers, who pay eBay money in the form of fees and subscriptions, and thus account for their revenue. Ebay, it seems, considers the buyers as their customers and sellers as middle men.